Life at Our Facility

Life at Our Facility (12)

Frequently Asked Questions

Q: What are the qualifications of the staff in the nursing home?
A: All employees must go through a lengthy process of vetting. This includes license checks, criminal history records checks, and more.

Q: What are some of the programs offered?
A:
Nursing, Activities, full Dietary services, Housekeeping/Laundry, Medical care, Social Work, and 24/7 monitoring.

Q: How often are activities offered?
A:
Activities are offered 7 days a week at varying times throughout the day and evening. The vast selection is geared to all residents and their likes by our Activities staff. We also are very fortunate to have an active volunteer program. A volunteer also runs our little Country Store.

Q: Do you have business office specialists who can help with our needs?
A:
Yes, we have qualified business professionals who can explain the financial arrangements for your loved one.

Q: Can families/friends visit any time?
A:
Visitation is allowed 7 days a week, 24 hours a day. The facility does have suggested visiting hours that are geared toward residents’ needs.

Q: Do you offer Dental, Podiatry, and Vision services?
A:
We are able to offer all these services on-site for your loved one. On occasion, a recommendation may be made whereby a resident may have to visit an outside specialist.

Q: Are there therapies offered?
A:
All residents are encouraged to reach their maximal independence level. Our Therapy Department has Physical, Occupational, and Speech/swallowing services to assist all residents in meeting their goals.

Q: Are residents allowed to manage their own medications at the facility?
A:
It is preferred that all residents receive their mediations by the qualified nurse, however under some circumstances, residents may take their own medications. This is a process discussed in the Interdisciplinary Team.

Q: Is there a Discharge Planner to assist in the event of a short-term stay?
A:
Discharge Planning starts at admission. Each individual’s case is different. Great care is given by the Interdisciplinary Care Team to ensure a safe and appropriate discharge.

Q: Can items be brought in from home?
A:
All residents are encouraged to make their rooms as home-like as possible. We encourage this and also assist in providing guidance in this area with our Social Workers and Nursing staff.

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Social & Recreational Activities

We make it a priority to keep residents engaged, interested, and active to the fullest extent possible. Short-term and long-term residents alike enjoy a full complement of social and recreational activities designed to keep hands nimble, bodies moving, minds active and spirits up. These include:

  • Exercise and fitness activities
  • Educational and cultural programming
  • Professional entertainment
  • Community trips
  • Social gatherings
  • Recreational activities
  • Arts and crafts
  • Study groups
  • Games and contests
  • Intergenerational activities
  • Pet visits
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Safety & Security

We take our responsibilities to our residents and their families very seriously. That’s why safety and security always comes first at our facility. Our state-of-the-art security features include:

  • Handrails
  • Wandering prevention system
  • Emergency response system
  • Security
  • Heat and smoke detection
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Respite Care

For at-home caregivers who need a rest from their daily responsibilities, we also offer temporary stay respite programs. Respite care provides a safe and nurturing environment for seniors and wonderful flexibility and peace of mind for their caregivers, combining round-the-clock nursing supervision, restaurant-style dining and a regular program of social and recreational activities.

Program features also include:

  • 24-hour nursing supervision
  • Assistance with activities of daily living
  • Medication management
  • Rehabilitation and care services as needed
  • Engaging social and recreational activities
  • Safe and nurturing environment
  • Flexible stay schedules
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Payment Options

For optimum convenience and flexibility, for many of its long-term care and short-term rehabilitation programs and services we accept:

  • Private payment
  • Medicare
  • Public Aid
  • Public Aid Pending
  • Managed Care
  • Private insurance plans

Transitional and respite programs are private pay options, not generally covered by insurance.

Please call to discuss the coverage options that apply to specific programs and services.

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Expectations

Because we understand that it’s never easy to put the care of a loved one into the hands of others, we are always available to address family concerns. What’s more, we will always strive to provide an honest and realistic assessment of what new patients and residents and their families can expect upon moving to our facility.

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Discharge Planning

Prior to a resident’s discharge from our facility, our rehabilitative professionals make sure they’re ready for the challenges involved with returning home or to an alternate level of care. In addition to outlining personalized exercise plans and guidelines for safely performing daily routines, our therapists will make sure each patient can manage stairs and other obstacles related to returning home. Our social workers may arrange for wheelchair assistance or other assistive devices, and our nutritionists may go over dietary issues that could impact a full recovery. If applicable, our nurses will provide information on wound care and medication management. All this will ensure that once they leave our facility, residents will be adequately prepared to resume optimal functionality and independence.

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Dining Experience

Creating an enjoyable dining experience for our residents is a priority. While offering a wide variety of tasty and nutritious menu choices, our dieticians are diligent about adhering to individual dietary restrictions.

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Accommodations

We take the well-being of our residents very seriously, and we want everyone at our facility to feel as comfortable here as they would in their own homes. We’ve recently renovated all our rooms to reflect this commitment to comfort and convenience, with:

  • Light, airy interiors
  • Quality furniture and furnishings
  • Attractive décor
  • Flat screen cable TV
  • Convenient bedside phones
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